Shipping & Returns

Shipping

Estimated delivery time

All orders are delivered within 4 to 11 business days. Your shipping cost and delivery estimate are shown at checkout before you pay.

Shipped by our supply partners

Every product in our store is sent directly to you by one of our supply partners, which is why we can offer a wide range. Here is who ships what:

Infantium Victoria (4 to 11 business days)

  • Beige Knitted Sweater for Baby
  • Baby Christmas Leggings in Grey
  • Mixed Tartan Plaid Shirt
  • Black & Green Houndstooth Baby Sweatshirt with Dragon Appliqué
  • Hand-Painted Oversized Black T Shirt for Kids
  • Beige Fleece Hoodie for Kids with Unicorn Applique
  • Fancy Tartan Shirt for Kids
  • Black Velvet Dress for Girls
  • Black Summer Cardigan with Front Buttons

JuniorKids (4 to 11 business days)

  • Luxe Pursuit Girls' Shoulder Bag
  • BEAR Boys Joggers Set
  • Archie's Penguin Tail Vest Set
  • The Abstract Art Boys Casual Set
  • Lady of Norway Girls Formal Dress
  • Blossom Baby Girls Formal Dress
  • Arrow Flower Girls Casual Set

RBrickstem (4 to 11 business days)

  • Airport Firetruck 6653pcs
  • #STANCED Bundle 4823pcs
  • 1975 American Muscle 2057pcs

Lifebay (4 to 11 business days)

  • Wireless Bluetooth Gaming Earbuds with Mic – HiFi Sound

Dropshipper-AI (4 to 11 business days)

  • Dragon W9 Wireless Charging Pad
  • SmartFit Slim Activity Tracker And Monitor Smart Watch With FREE Extra

If you order items from more than one partner, they may arrive in separate parcels on different days.

Tracking your order

Use the tracking link in your shipping confirmation email. If it hasn't updated after a few days, contact us and we'll look into it.

Wrong address?

Please check your address before you pay. If you need to change it, contact us as soon as possible. We can only update an order that hasn't shipped yet.

Returns & Exchanges

Our return window

If you're not happy with your purchase, you can request a return within 14 days of receiving your order.

What can be returned

Items must be unused, unwashed and in their original condition and packaging, with any tags still attached. For hygiene reasons, we can't accept returns of earbuds once opened, or of items that have been worn or altered.

How to start a return

  1. Contact us with your order number and the item you'd like to return.
  2. We'll confirm and send you return instructions.
  3. Send the item back to us. Return shipping costs are paid by the customer unless the item arrived damaged or faulty.

Refunds

Once we receive and inspect your return, we'll refund the item price to your original payment method within 7 business days. Original shipping costs are not refunded unless the return is due to our error.

Exchanges

Need a different size or colour? Contact us and we'll swap it if it's in stock.

Damaged, faulty or wrong item?

We're sorry if that happened. Send us your order number and a photo within 7 days of delivery and we'll make it right with a replacement or refund.